Privacy Policy

Your privacy is of extreme importantance to us and we value your privacy. At xpressmart we won't ask you for personal information unless we truly need it. We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. If you have questions about accessing or correcting your personal data please get in touch with xpressmart on our feedback form on the website or Email us on It is our policy to respect your privacy regarding any information we may collect while you are using our website. Our Privacy Policy is a part of our general Terms of Service. We have added it separately here so that it’s easy for you to find.

Website Visitors

Like most website operators, xpressmart collects non-personally-identifying information of the sort that web browsers and servers typically make available. This includes such information as the browser type, language preference, referring site, and date and time of each delivery request. xpressmart’s purpose for collecting non-personally identifying information is to help us better understand how our visitors use the website. From time to time, we at xpressmart may release non-personally-identifying information in the site by publishing a report on delivery accuracy, average time to customers at different locations, trends in the usage of its website, fast moving / running products etc. xpressmart also collects potentially personally-identifying information, for example Internet Protocol (IP) addresses for logged in users. xpressmart will only disclose logged in user IP addresses under the same circumstances that we use to disclose personally-identifying information. These circumstances are described in the paragraph Protection of Certain Personally-Identifying Information below.

Personally-Identifying Information

Certain visitors to xpressmart websites may choose to interact with us in ways that require xpressmart to gather personally-identifying information. The amount and type of information that xpressmart gathers depends on the nature of the interaction. Visitors who sign up for an account are asked to provide a username and email address. Those who make purchases are asked to provide additional information including exact location, availability at the location and financial information. All theses information is required for us to process the transactions. In each case xpressmart collects such information only in as-far-as its necessary or appropriate to fulfill the purpose of the website visitor’s interaction with xpressmart (e.g. to process and deliver the customer’s order). You as a user has every right to provide infomation that you feel comfortable sharing. xpressmart does not disclose personally-identifying information other than as described below (see Protection of Certain Personally-Identifying Information). Visitors can always refuse to supply personally-identifying information, with the option that it may prevent them from engaging in certain website-related activities, for example, making purchases.

Aggregated Statistics

xpressmart may collect statistics about the behavior of visitors to its website. For instance, xpressmart may monitor the most popular products on the website and may display this information publicly or provide it to others. However, xpressmart does not disclose personally-identifying information other than as described below in the paragraph Protection of Certain Personally-Identifying Information.

Protection of Certain Personally-Identifying Information

xpressmart only discloses information that is personally-identifying or potentially personally-identifying to those of its employees, contractors and affiliated organizations that;

  • Need to know that information in order to process it on xpressmart`s behalf or to provide services available at the xpressmart website, and
  • Have agreed not to disclose it to others.

Some of these employees, contractors and affiliated organizations may be located outside of the United Arab Emirates. By using xpressmart`s website you consent to the transfer of such information to them. xpressmart will not rent or sell information that is potentially personally-identifying or personally-identifying to anyone. Aside from its employees, contractors and affiliated organizations as described above, xpressmart discloses potentially personally-identifying information only in response to a court order or when xpressmart believes in good faith that disclosure is reasonably necessary to protect the property or rights of xpressmart, its third parties or the public at large. If you are a registered user of the website and have supplied your email address, xpressmart may send you email to tell you about your order confirmation, new features, ask for your feedback, or just keep you up-to-date with the latest developments at xpressmart and our products.


A cookie is a string of information that a website stores on a visitor’s computer. The visitor’s browser then provides this information to the website each time the visitor returns. xpressmart uses cookies to help identify and track visitors, their usage of the xpressmart Website, and their website access preferences. xpressmart visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the xpressmart Website. Customers who do this should understand that certain features of the xpressmart Website may not function properly without the aid of cookies.


Advertisements appearing on our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement so that they can compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. xpressmart Privacy Policy covers the use of cookies by xpressmart and does not cover the use of cookies by any advertisers.